Refund policy

Return Shipping
- Customer Responsibility: The customer is responsible for paying the return shipping fee.
- Return Window: Returns can be initiated within 24 hours from the date of receipt.

 

Key Points
- Returns/exchanges will be processed promptly upon receipt of the returned item.
- Customers are advised to keep the original packaging and shipping materials for returns/exchanges.
- We are not responsible for any damage or loss during return shipping.

Return Policy
We accept returns within 24 hours of delivery. Refunds can be issued as store credits. we'll provide a coupon code that can be redeemed within one year. To initiate a return, please contact our customer support team with your order details. 

Contact Us
For any questions or concerns regarding returns/exchanges, please contact our customer support team at care.studiojazzldh@gmail.com.